The Role of Interactive Technologies in Designing Meaningful Exhibition Experiences: An Informing Design Probe

By Alejandra Mery Keitel.

Published by The International Journal of the Inclusive Museum

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The “I See What You Mean” exhibition was presented at the DAB LAB Gallery of the Faculty of Design Architecture and Building, University of Technology Sydney, as the result of a collaboration between two researchers from (what appeared to be) completely different backgrounds: Project Management and Industrial Design. An interactive environment was presented to the Faculty members to explore and interpret separate lines of thought in order to envision new ways of professional and academic communication. In addition to the particular objectives of the collaborative exhibition, specific research objectives were outlined: the interactive exhibition was conceived as a design probe that could inform the author’s ongoing research in Human-Computer Interaction in public spaces (with emphasis on exhibition environments). This paper introduces the main theoretical and practical components that support the research and reports on the main findings of the design probe. The study is expected to provide impetus for further development of a study framework on the role of interactive technologies in the design of museum visitors’ experiences.

Keywords: Interactive Technologies, Interactive Exhibitions, Public Spaces, Visitor Experience, Museum Objects, Object Interpretation and Meaning

International Journal of the Inclusive Museum, Volume 2, Issue 4, pp.91-110. Article: Print (Spiral Bound). Article: Electronic (PDF File; 2.157MB).

Alejandra Mery Keitel

PhD Research Student, Faculty of Design, Architecture and Building, University of Technology, Sydney, NSW, Australia

I’m a Chilean Industrial Designer and university lecturer. The Chilean Government’s Ministry of Education, has granted me a scholarship to undertake PhD studies researching Human Computer Interaction in public spaces. With emphasis in exhibition environments, my research explores the use of digital technologies in public space as opposed to private space, in order to understand the relationship between diverse factors present in this context. Theory and practice come together in my research traversing areas as diverse as social psychology, museology, interaction design and body consciousness. I’ve spent the past three years studying the field of exhibition environment design in Chile, participating in and coordinating several academic and research projects that have addressed the subject from different angles and for different specific applications. This experience helped me find a gap in the Chilean context between the intended purpose of exhibits and spaces and the actual experiences of their visitors, where there is an apparent underestimation and misuse of the technological resources available. Through my research, I intend to reach a holistic understanding of how technologies can effectively lead visitors into a more participatory and meaningful experience in exhibition environments.

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